“Simplicity is a prerequisite for reliability.” - Edsger Dijkstra

We’ll develop a clear digital vision and get on the right path to successful digital transformation. Bringing together design frameworks, industry experience, and technology expertise, business, and technology architectures are unified to drive business results that deliver seamless digital experiences to respond to evolving customer needs and market conditions. Our advisory and strategy teams shine a light on the way forward, the way toward optimized business processes built with Best-in-Cloud applications.  Partner with Kayak Tech to create a consistently relevant strategy that accelerates your processes and keeps up with new and emerging waves of technologies at every turn.

We will develop and modernize customer experiences to help transform your business into a digital enterprise and accelerate your business’s growth. A world-class customer experience is critical to the sustained growth of any business. This requires a transformation of business processes and technology. Kayak is a leader in designing, implementing, and driving transformational customer experiences in: 

• Sales Automation: We focus on empowering the sales force with the right tools from the ever-growing sales stack (Salesforce CRM, Microsoft Dynamics CRM, Sales Prospecting tools, etc.), information, and tactics to meet and exceed quotas.
• Customer Experience Management Automation: With our understanding and management, we help organizations adopt customer experience platforms that not only capture experience signals but analyze the data and orchestrate actions that address the experiences to spur promoters, loyalty, and growth.
• Service Automation: We help support organizations leverage the power of automating service solutions (Salesforce Service Cloud, Servicenow, Zendesk, etc) to provide high-performance customer support and real-time insights into their customer’s experience.
• Marketing Automation: With a strong understanding of marketing automation platforms (Marketo, Pardot, HubSpot, etc), we help organizations maximize success with leading marketing technology platforms that fuel their branding and demand gen strategies.
• ERP Automation: We provide a systematic unified, flexible approach to ERP automation (Oracle, SAP, NetSuite, etc) that executes core business, application, and infrastructure processes across on-premise, cloud, and hybrid environments providing end-to-end visibility across the entire business.

Unlock growth through data at the speed of business.  The world of analytics is changing. Companies are migrating legacy systems to the Cloud, aiming to become truly insight-driven and empower employees by granting them greater access to information.  We help clients become data-driven so that they can anticipate market changes and adapt quickly by leveraging data to introduce new products and services, optimize costs and streamline processes by partnering with them to create a roadmap for business intelligence as well as the implementation of BI infrastructure used across the enterprise.